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1. How easy is to get a car today?
a. Simply fill out the application online or call us now! 757-455-0005
2. Does getting a loan with New Start Auto help rebuild my credit?
a. Yes, making on time payment will rebuild your credit fast
3. What do I need to bring with me?
a. Most only have to bring us the last 2 months paystubs, Your Drivers License and a Utility Bill.
4. Does my credit matter?
a. No, we use credit as a guild but we don’t base our decision on credit alone
5. Do I have a warranty with my purchase?
a. Yes ever car financed with us comes with a 2 year powertrain warranty.
6. What does the warranty cover?
a. Engine, Transmission and A/C and more but It covers the costly repairs
7. What other services do I get?
a. The Warranty also includes Roadside Assistance which, includes towing. We also include 3 free oil changes per year and free VA inspection.
8. How can I make payment?
a. You can pay by phone with a Credit or Debit Card, by mail with a Check or Money order or in person.
9. If I have a problem can you help me after business hours?
a. We have an after hour phone number that you may call for immediate help!
10. Can I get a Carfax with my purchase?
a. Every car comes with a Carfax?
11. Do I need Insurance?
a. Yes, you will need Insurance but we will help you with that process if you need help.
12. Where do you get your Inventory?
a. Our trained buyers buy 90% of our Inventory at our Local Auction here in Virginia Beach which supports our local economy and Jobs.
13. Are your Vehicles inspected?
a. Every Vehicle after being purchased goes through our service department and is completely checked and is given a new VA Inspection. No exception!
14. If my car breaks down do I get a loaner car?
a. Under most circumstances Yes. It is based on availability and your account must be current.
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